Bianca Lager

Bianca Lager Inc.

Bianca Lager has built a successful career by asking insightful questions, speaking candidly, and collaborating with talented individuals, enabling her to guide organizations through changes toward their vision. With experience in SaaS and event management, she earned an MBA and led Social Intelligence as President and CEO for seven years, culminating in a successful exit in 2023. Now a full-time coach and consultant, Bianca is committed to fostering organizational health and employee well-being, helping leaders build high-performance teams and cultivate authentic, enjoyable workplace cultures.

Leading with Care: Using Technology and Data to Treat Employees Like Customers and Boost Engagement

Step into a transformative session that puts employees at the heart of workplace culture. Dive into the power of servant leadership, exploring how to build an environment where employees feel truly valued and supported. Through hands-on employee journey mapping, learn practical ways to elevate the employee experience and utilize HR and recognition tools to supercharge morale. Uncover strategies to align personal and company goals seamlessly, creating a workforce motivated to go above and beyond. Attendees will walk away with game-changing insights to shape a service-driven culture where employees are inspired to deliver exceptional customer service every day.

Alliance 2020 Team

Alliance 2020

Alliance 2020 is a nationally accredited background screening company that has been assisting employers in the Puget Sound region and throughout the nation for over 35 years. Debbie Loyning, Gavin Bray and other members of the Alliance 2020 team will share their knowledge and answer your questions during the team’s interactive panel discussion.

Alliance 2020 Panel Discussion

The Alliance 2020 team will host a panel discussion on a variety of topics related to background screening. This includes, but is not limited to adverse action, disclosure sets, where the data on a background check is sourced from and much more. This session will be open and interactive, so bring questions!

Catharine Morisset

Fisher Phillips, LLP

Catharine is a litigation partner at Fisher Phillips, representing employers in all aspects of workplace law. She uses her litigation experience to work closely with clients to provide effective preventive counseling and workforce training. Catharine is an experienced management and workforce trainer, sharing her legal knowledge and experience in an accessible, dynamic, and interactive manner.

Recruiting and Onboarding Pitfalls

Join employment law attorney Catharine Morisset for a review of the most recent traps and pitfalls related to recruiting and onboarding, such as job posting rules under the Equal Pay Opportunity Act, pre-hiring salary or wage scaling, preemployment drug screening and cannabis, and best interview practices. The presentation will help attendees develop a To Do list or spot issues for follow up and training with their organization.

Carol Bowser

Conflict Management Strategies

Carol Bowser founded Conflict Management Strategies Inc. in 2002 to help leaders and organizations become conflict competent—a role she is passionate about. She loves creating spaces for meaningful conversations and equipping people with the tools to navigate conflict. Carol trains personnel at all levels, using an interactive and facilitative style that clients find both engaging and knowledgeable. After practicing Employment Law, she transitioned to entrepreneurship to prevent costly workplace conflicts and promote the value of “Managing Conflict—Empowering People.” She understands the distinction between perceived unfairness and legal issues.

What No One Taught You

About Workplace Communications but Everyone Expects You to Know

Successful communication at work involves more than making an effort to be a better listener. Success depends on the other person being able to hear and understand what you are trying to get across – without being loud or rude. However, the most common barrier to successful communication at work is a difference in styles of communication.